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Business Analyst Intermediate/Senior

  • Dev.Pro
  • Full time
  • Ukraine
  • 20/02/2021

We invite a proactive Business Analyst to join our team of ~20 professionals who have been working on creating next big thing in the restaurant technology industry.

Our client is a product company and a major player in the point of sale domain. It serves more than 100,000 food service sites in the USA and actively penetrates the European market.

About RTIconnect:

With more than 30 years’ experience, RTI is a leading developer of technology solutions for the restaurant industry and a Microsoft Gold Certified Partner. More than 10,000 restaurants, including many of today's best-known brands, rely on a broad suite of RTI hospitality solutions, including RTIconnect Back-Office, which simplifies the task of running a restaurant. RTIconnect helps managers achieve operational and financial goals, typically lowering food and labor costs by 1-3%.

RTIconnect Features:

  • Inventory management
  • Employee: maintenance, scheduling, payrolls
  • Sales forecasting
  • POS integration
  • Task assignment
  • Cash and till reporting
  • Intuitive Alerts

What is there for you?

  • Successful and profitable product
  • Interaction with the Product Manager who created this project (he knows business better than anyone)
  • Team of professionals, some of them are working here for 10-15 years


  • Become the main point of communication with product stakeholders in terms of requirements and product functionality
  • Elicit, analyze and convert business problems into feature requirements; present requirements to the team
  • Assist stakeholders in priorities management for the features; engage changes requested for product
  • Maintain requirement traceability
  • Support existing integrations between internal sub-projects and components
  • Support existing integrations with third-party software
  • Deliver a presentation on the implemented solution to the product management
  • Visualize workflows of the developed solution by means of Use Case and Activity diagrams (UML) or Process and Collaboration models (BPMN)


Technical skills we expect you to have

  • Advanced English skills (both written and spoken)
  • 3+ years’ work experience as a BA/Product Manager
  • Excellent analytical and communication skills
  • Ability to classify and arrange data in the most convenient way
  • Ability to explain complex concepts in simple words
  • Good theoretical and practical knowledge of BA methodology and tools (functional/non-functional requirements, use cases, user stories, traceability)
  • Experience with bug tracking, collaboration and modeling tools

Knowledge of and experience with

  • Client-server architecture
  • Desktop applications
  • Technical API documentation (e.g. Swagger)
  • Web application interactions (request-response, flat file communication)
  • Debug tools/API testing tools
  • Modeling tools (LucidChart, DrawIO etc.)
  • Understanding of DB principles (relational and NON-relational)

Technical nice-to-haves

  • Technical background
  • Expertise in the restaurant or retail area (or the goal to become an expert in one)
  • Familiarity with how POS systems operate
  • Knowledge of modeling notations (UML, BPMN)
  • API testing experience might be an equivalent


  • Professional and personal growth (leading-edge work with like-minded capable people whom you can learn from)
  • Flexible business hours
  • 18-20 paid time off days per year
  • 5 absence due to illness days and 21 day of extraordinary medical leave per year
  • Medical Insurance and Healthcare Kit
  • Extensive corporate professional training programs, workshops and conferences
  • Team buildings, corporate parties and Dev.Pro Hangouts

About Dev.Pro

Your career: get it right with Dev.Pro!Dev.Pro is a US-based outsource software development company, founded in 2011, with offices in Kharkiv, Kiev, Dnipro and Charlotte. Dev.Pro helps tech companies to become industry leaders! Dev.Pro successfully works on projects of various size and com...

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