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Business & Contracts Manager (m/w/d), home or

  • TFS
  • Full time
  • Germany
  • 10/02/2021

TFS is a Global CRO headquartered in Sweden. We genuinely believe that “Global in mind and local at heart” is the core of our success; we operate in a global environment while retaining an in-depth knowledge of regulatory requirements in every country where we operate. At TFS, you will be offered the possibility to develop in a global organization with a company culture distinguished by passion, innovation and talent.

This positions can be home/ office based in one of TFS locations in Europe:

Job Purpose

Facilitate and provide complete business support for the TFS business development team from client meetings to proposal generation and closing of contracts.

Key Responsibilities

  • Support the sales team in meeting annual sales goals and objectives
  • Coordinate and conduct TFS response to sales opportunities and work with the internal TFS team to respond appropriately to any enquiry, for example a Request for Information (RFI) or a Request for Proposal (RFP)
  • When requested be prepared and available to attend and support any client meetings, for example Capabilities meetings or Bid Defense Meetings (BDM)
  • Collect, prepare and present specific background information/data and summaries
  • Coordinate and finalize any budget or contract negotiations, post award of any work to TFS within a specified territory or accounts
  • Establish and maintain regular contact and an excellent rapport with future and current clients
  • Prepare sponsor presentations and attend and support bid defense and general client meetings via teleconference or face to face if needed
  • Attend and conduct hand-over meetings to operational management upon project award
  • Collect critical information for proposal preparation
  • Understand the RFI/RFP process and provide detailed input and manage the proposal process for each opportunity initiated
  • Manage costs e.g. expenses appropriately and submit claims in a timely manner
  • Positively interact with TFS operations personnel, keeping track of study status for projects with sponsors and help coordinate and complete negotiation and execution of change orders when notified of a change of scope by operations
  • Assist and support the operational management in meetings (e.g. contracts and change order discussions)
  • Plan and attend major industrial events and tradeshows as budgeted and required
  • Support activities aiming to develop and retain maintain business relations with selected client accounts
  • Collect, compile, analyze and present data related to business development
  • Record all relevant business activities and client contacts in the Customer Relationship Management system (
  • Support the Director of Business and Contracts with workload assignment and supervision where required
  • Support the Director of Business and Contracts with recruitment and training of new Business & Contracts Managers
  • Support the Director of Business and Contracts with overseeing quality of output from the team and ensuring a consistently high standard of delivery
  • Assist and support all business and contracts activities for key client accounts
  • Assist and support the development of new tools and processes
  • Assist and support general marketing activities and events
  • Negotiations with sub-contractors/third parties
  • Initiate, coordinate and negotiate signing of client and subcontractor agreements


  • Bachelor’s Degree or highly relevant industry experience
  • Minimum of two years of CRO industry experience and/or proposal writing/budget generation experience
  • Minimum of two years of clinical research and/or sales experience
  • Strong communication/interpersonal skills and team leadership capabilities consistent with influencing and driving multiple stakeholders towards meeting the customer’s needs
  • Strong organizational, planning and multitasking skills, as well as a predisposition to entrepreneurship, results and customer focus
  • Strong knowledge of TFS / CRO business
  • Advanced computer competency with Microsoft Word and Excel
  • Awareness of trends and government policies and regulations in the clinical trials area of TFS Group countries
  • Ability to work independently and efficiently
  • Good planning, organization and problem solving abilities
  • Excellent written and verbal communication skills
  • Strong and effective presentation skills; ability to convincingly present proposals and budgets to clients
  • Willingness to travel according to the needs of the business development strategy and to company meetings as required


What can we offer you?

A great place to work where you will get the chance to push your career to the next level, global environment with global opportunities. You will also get the opportunity to be part of a team with highly intelligent, passionate experts from all over the world. TFS is a place for inspiration where we focus on the patients, saving lives and aiming to increase their quality of life by supporting our clients.

  • Entrusted work time
  • Corporate Pension Plan
  • Global General Liability Insurance
  • Global Travel Insurance

* Benefit items can be different in other countries.

About TFS

We believe that a company with ethical and transparent values has a better chance of attracting skilled employees and building long-term relationships.

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