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Customer Service Representative / Work From Home

  • Telelanguage
  • Full time
  • United States
  • 28/04/2021

Be a part of an international language service provider!

We are a company seeking motivated individuals to assist us in providing excellent services for our clients.

You do not need to be bilingual to apply.

We are looking for talented, energetic and friendly individuals to help us provide the best services possible to our clients. We are a provider of language services in over 300 languages and need agents to help connect our English speaking customers with interpreters. Our remote agents are responsible for connecting Hospitals, 911s, Insurance companies, etc. to the languages their client may speak.

Our call environment is fast-paced and extremely diverse.

Advancement Opportunities Available.

Requirements

General duties of the Customer Service Representative:

*Receive inbound calls from a wide variety of clients requesting to be connected to an interpreter.

*Collect required and accurate data from the requester to process the call timely and professionally.

*Contact available interpreters, follow call handling script and connect the requested language to the requester.


Available Set Shifts In Pacific Daylight Time:

Monday - Friday 1:00 AM - 9:30 AM PDT

Thursday - Monday 11:00 AM -7:30 PM PDT

Wednesday - Sunday 05:00 AM - 1:30 PM PDT

Monday -Friday 06:00 AM - 2:30 PM PDT

Monday -Friday 8:00 AM - 4:30 PM PDT

Monday -Friday 9:30 AM - 6:00 PM PDT

Your cover letter must indicate which shift you are applying for. Responses that do not indicate a shift will be immediately disqualified.

Texas resident only.

No Phone Calls Please

Must have your own personal computer, operating Windows 10.

Must have high speed internet.

Must have quiet working space, private home office.

Must be able to type 45 WPM.

Must have High School Diploma / GED.

Must have at least 1 year call center/ work from home experience.

Benefits

Work From Home

Full Time Position

Starting wage $15.00 Per Hour

Medical / Dental / Vision

401K Option

About Telelanguage

We're devoted to providing the best possible work environment to our team of highly-qualified professionals. We're committed to providing an environment where excellence is fostered and rewarded. As a result, there are many opportunities for advancement at Telelanguage Services.

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