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Customs Specialist Trainee

  • Zencargo
  • Full time
  • United Kingdom
  • 09/07/2021

About Zencargo

Zencargo is the Digital Freight Forwarder with a vision of a world with smarter trade.

Our revolutionary digital platform collects and centralises crucial shipping data for end to end operations, allowing teams to get real time visibility into the progress of their shipments, and empowering Business Leaders to make better, faster and more informed decisions.The result? Strategies implemented in seconds that improve the efficiency of their supply chains, and another step towards making global trade more efficient, reducing costs and emissions along the way, making life easier for everyone involved in supply chain logistics.

Since launching the business in 2017, co-founders Alex Hersham and Richard Fattal have successfully grown the business and now work with some of Europe’s fastest growing businesses. Having recently raised our Series B funding, we're in a rapid growth phase, with the team expected to grow to over 300 people across the UK, Europe, Hong Kong and the US. As a result, we're looking to grow our team even more, and are looking for outcome oriented, data driven, collaborative and innovative individuals to join us and make a huge impact in an industry that's long overdue change. If that sounds like you, then we'd love you to come on the journey with us.

The role

As a Customs specialist trainee you will be required to learn how to compare data with source documents, check for accuracy and re-enter data in verification format to detect errors.

You will be trained to be able to sort and verify the accuracy of data before it is entered as well as locate and correct data entry errors and so a keen eye for picking up errors or potential errors is important.

Although you may be part of a team, you may also have to work unsupervised and so it is important that you are capable of self-management so your transferable skills in time management and attention to detail are key.

Despite being a trainee you will be a valued and important part of the team and will be surrounded by many years of experience that will help you succeed on your journey, you will be supported and coached by all members of the team to ensure you have a solid foundation in which to build your new career.

Responsibilities

Our Customs Clearance Operators are required to complete and input via EDI systems, customs entries for cargo arriving and leaving through UK ports, for both external and internal customers. This includes all aspects of Import & Export customs procedures and regulations.

Operational - ensuring that all documentation is completed accurately, in a correct manner and presented within the expected time frames as designated by HMRC regulations, raising any potential declarations issues to your immediate supervisor.

Customer service - Providing excellent customer service and keeping our customers promptly advised on entry completion and confirmation of VAT and duty costs as received from customs, also advising our customers of any imposed local Customs holds which could affect planned delivery. Spotting and raising any issues causing cargo to be delayed through customs clearance documentation errors, especially giving cause to possible demurrage cost and flagging these to the supervisor.

Administration - All VAT and Duty invoices for which the Customer is liable on costs, to be generated and completed within our Transport Management System.

Requirements

  • Must have previous experience in Freight forwarding/ customs.
  • Accuracy and attention to detail is crucial.
  • Excellent organisational skills.
  • Ability to work on your own initiative.
  • Communicate accurately and in a fast paced, teamwork environment.
  • Flexibility and adaptability to constantly changing conditions.
  • Able to complete tasks with minimal supervision, ability to multitask.
  • Progression opportunities.

Benefits

  • Fair salary and a pension scheme
  • Internationally diverse, sociable, dynamic team with a clear vision and strategy
  • 25 days holiday a year plus bank holidays
  • We offer flexible working, including parent-friendly working hours, flexible hours, working from home days. We value output over face time. You’re free to work however you work best..
  • £500 annual self-development budget for conferences and trainings - learning is important to us
  • Enhanced maternity and paternity packages.
  • Fast paced environment with lots of room for creative freedom
  • Once in a lifetime opportunity to change one of the biggest industries in the world
  • Regular company socials.
  • Weekly Yoga and discounts at local gyms
  • Cycle to work scheme
  • Nursery salary saving


Our team

Founded in 2017, there are now over 150 of us. Our team comes from all walks of life, and we welcome diverse voices and views to help us solve problems in the industry in a fresh way. Our Operational and Commercial teams are experts in logistics, freight forwarding and growing a business and our Product and Engineering team have experience in international B2B marketplaces, disruptive communication platforms, running product development agencies and financial products.

Our founding team have wide ranging experience in the shipping and logistics industry, financial services, machine learning and online platform business. They came together to launch Zencargo in 2017 and since then have overseen rapid growth scaling a team across Europe, working with fast-growing businesses - we work with 30% of the fastest-growing e-commerce companies in the UK - as well as enterprise customers.

A fair chance

Every role in the Zencargo team is open to applications from all sections of society. We believe in the superpowers and potential of everyone, regardless of race, religion or belief, ethnic origin, different physical ability, family structure, socio-economics, age, nationality or citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other difference that makes you, you.More than just encouraging your application, we're committed to conscious inclusion that (we hope and intend) cultivates an environment of belonging. We open our doors to those who share these motivations.

About Zencargo

Whilst shipping goods by sea, air & truck is a complex trillion dollar industry, you might be surprised to know that many of the processes that could be simplified with technology are currently done over the phone, by fax and email or even jotted down on scraps of paper....

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