Zencargo is the Digital Freight Forwarder with a vision of a world with smarter trade.
Our revolutionary digital platform collects and centralises crucial shipping data for end to end operations, allowing teams to get real time visibility into the progress of their shipments, and empowering Business Leaders to make better, faster and more informed decisions. The result? Strategies implemented in seconds that improve the efficiency of their supply chains, and another step towards making global trade more efficient, reducing costs and emissions along the way, making life easier for everyone involved in supply chain logistics.
Since launching the business in 2017, co-founders Alex Hersham and Richard Fattal have successfully grown the business and now work with some of Europe’s fastest growing businesses. Having recently raised our Series B funding, we're in a rapid growth phase, with the team expected to grow to over 300 people across the UK, Europe, Hong Kong and the US. As a result, we're looking to grow our team even more, and are looking for outcome oriented, data driven, collaborative and innovative individuals to join us and make a huge impact in an industry that's long overdue change. If that sounds like you, then we'd love you to come on the journey with us.
As a Customs Team Leader you will be required to compare data with source documents, check for accuracy and re-enter data in verification format to detect errors.
You will be expected to be able to sort and verify the accuracy of data before it is entered as well as locate and correct data entry errors and so a keen eye for picking up errors or potential errors is important.
Although you may be part of a team, you may also have to work unsupervised and so it is important that you are capable of self-management and be able to select materials needed to complete work assignments without the assistance of other people.
Our Customs Clearance team leaders are required to complete and input via EDI systems, customs entries for cargo arriving and leaving through UK ports, for both external and internal customers. This includes all aspects of Import & Export customs procedures and regulations.
Operational - ensuring that all documentation is completed accurately, in a correct manner and presented within the expected time frames as designated by HMRC regulations, raising any potential declarations issues to your immediate supervisor.
Customer service - Providing excellent customer service and keeping our customers promptly advised on entry completion and confirmation of VAT and duty costs as received from customs, also advising our customers of any imposed local Customs holds which could affect planned delivery. Spotting and raising any issues causing cargo to be delayed through customs clearance documentation errors, especially giving cause to possible demurrage cost and flagging these to the supervisor.
All VAT and Duty invoices for which the Customer is liable on costs, to be generated and completed within our Transport Management System.
Founded in 2017, there are now over 150 of us. Our team comes from all walks of life, and we welcome diverse voices and views to help us solve problems in the industry in a fresh way. Our Operational and Commercial teams are experts in logistics, freight forwarding and growing a business and our Product and Engineering team have experience in international B2B marketplaces, disruptive communication platforms, running product development agencies and financial products.
Our founding team have wide ranging experience in the shipping and logistics industry, financial services, machine learning and online platform business. They came together to launch Zencargo in 2017 and since then have overseen rapid growth scaling a team across Europe, working with fast-growing businesses - we work with 30% of the fastest-growing e-commerce companies in the UK - as well as enterprise customers.
A fair chance
Every role in the Zencargo team is open to applications from all sections of society. We believe in the superpowers and potential of everyone, regardless of race, religion or belief, ethnic origin, different physical ability, family structure, socio-economics, age, nationality or citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other difference that makes you, you.More than just encouraging your application, we're committed to conscious inclusion that (we hope and intend) cultivates an environment of belonging. We open our doors to those who share these motivations.
Whilst shipping goods by sea, air & truck is a complex trillion dollar industry, you might be surprised to know that many of the processes that could be simplified with technology are currently done over the phone, by fax and email or even jotted down on scraps of paper....