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Director / Manager, Field Sales Training

  • Shockwave Medical
  • Full time
  • United States
  • 18/07/2021

Shockwave Medical, Inc. is a pioneer in the development and commercialization of Intravascular Lithotripsy (IVL) to treat complex calcified cardiovascular disease. Shockwave Medical aims to establish a new standard of care for medical device treatment of atherosclerotic cardiovascular disease through its differentiated and proprietary local delivery of sonic pressure waves for the treatment of calcified plaque.

Position Overview

The incumbent will be responsible to develop and execute training/education programs for field-based, customer-facing employees by creating the learning objectives, curriculum and training content for the SWAV product lines in coordination with business strategies. This individual will turn business strategy into commercial reality by developing, communicating and executing various programs globally. This role will partner with Marketing and Sales leadership to develop and execute new hire and ongoing training programs.


Essential Job Functions

  • Develop and deliver product, disease state and clinical skills-based training programs to the field sales organization in alignment with goals and strategies
  • Oversee, develop and/or lead in-house and field-based product training programs for new hires, tenured employees and distributor representatives, including management of a field sales trainer program
  • Develop and/or collaborate with product marketing team to create and launch training content for field sales force on an ongoing basis
  • Drive the development of training content, ensure content is continually up to date and manage/administer the various platforms used for training delivery
  • Develop and maintain competency assessments and certification program
  • Compile and provide trainee completion reporting to sales leadership. Play the central role in ensuring completion and competency
  • Establish and develop key internal and external relationships, including cross functional teams, field teams and thought leaders
  • Travel in field regularly to assess field force knowledge and identify future learning needs
  • Monitor the effectiveness of product and procedural training modules; collect and compile feedback and incorporate conclusions from analysis into design and implementation of new/modified programs
  • Accountable to develop and monitor global budget for education & training programs

Requirements

  • Bachelor’s degree in relevant field of study required
  • Must have at least 5 year prior medical device experience, including a minimum of 2 years in medical device sales training
  • Experience with curriculum development and adult learning theory
  • Prior med device field sales and/or sales management experience is preferred
  • Previous cardiovascular domain experience highly preferred, ideally in coronary or peripheral vascular interventional medicine
  • Experience administrating / managing learning management systems including development and delivery of online learning modules is a plus
  • Strong execution track record demonstrating quality results, on time and on budget
  • Experience developing and presenting innovative solutions to meet the business needs
  • Ability to successfully work cross functionally and with team members and vendors in the US and International markets
  • Must be a team player, results-driven and solution oriented
  • Possess excellent communication and interpersonal skills
  • Excellent attention to detail and deadline-driven management skills
  • Minimum 15% travel, depending on location of the individual
  • Good prioritization and organizational skills

Benefits

Shockwave Medical offers a competitive total compensation package including comprehensive benefits (medical, dental, vision) as well as pet insurance and student loan refinancing support.

EEO Employer

About Shockwave Medical

Shockwave Medical, Inc. is a pioneer in the development and commercialization of Intravascular Lithotripsy (IVL) to treat complex calcified cardiovascular disease. Shockwave Medical aims to establish a new standard of care for medical device treatment of atherosclerotic cardiovascular disease thr...

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