At Blueground, we are guided by a vision to make people feel at home wherever they choose to live. By offering fully-furnished apartments that are move-in ready in the world’s most vibrant neighborhoods, we provide our guests with the opportunity to simply #ShowUpStartLiving. Behind the scenes, we strive for a tech-powered living experience that guests love, homed in an organization where great people are proud to work.
We’ve grown a lot since our founding in 2013. We are now hosting guests in more than 4,000 homes in 15 cities. We have raised more than $100m+ in funding to date and that’s just the beginning
What drives our success is how each of our team members applies our core values. To our team, Time is everything, and we cherish it greatly. For us, Excellence isn’t simply a standard, but an exciting way to look at life. We Care deeply about our clients and colleagues and never lose sight of the human element, which goes hand-in-hand with Transparency which we believe makes our day-to-day life easier.
We are looking for a Guest Services Manager, to work in a high-volume, fast-paced environment to manage the stays for our corporate guests. Internally, this is one of our most cross-functional roles as it works closely with Enterprise Sales, Operations, and Marketing to provide concierge-level support in resolving issues.
What you will focus on:
What we are looking for:
Successful candidates for this role will have a proven track record of managing high-paced, high-performing teams in a service environment. There are core working hours for this role that are pacific standard time with the expectation to work weekends. We provide generous time-off policies and respect a healthy work-life balance. That said, this is a salaried position that brings commensurate expectations for flexibility to respond to guest and business needs.
At Blueground we are proud to have Diversity and Inclusion at the centre of everything we do. We are committed to Equal Employment Opportunity regardless of race, colour, national origin, ethnicity, gender, age, disability, sexual orientation, gender identity or religion.