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Key Client Accounts Specialist

  • Dentons
  • Full time
  • Poland
  • 24/04/2021

About the Opportunity

Dentons Business Services Europe is looking for Key Client Accounts Specialist who will primarily be responsible for day-to-day supervision of the process for some of our Key Client Accounts.
Based in our Warsaw office your main areas of focus are coordinating and monitoring the Revenue Management processes and building professional relationships with stakeholders.

About the role

  • Monthly coordination of the revenue processes for clients, which includes:
    • collecting accruals for client reporting
    • monitoring time entries and WIP,
    • coordination of billing processes in line with client requirements and deadlines,
    • verification of issued invoices,
    • AR monitoring and coordination of payments, including Working Together Matters (write-offs, delays, etc.)
    • cooperating with E-billing team on proper client set up, submission of invoices and payment process,
  • Delivery of reports to clients including:
    • preparing monthly WIP reports (all regions and entities)
    • providing instructions on reporting to all parties involved,
    • gathering data from all regions in order to provide monthly reports to the client
  • Daily review of new clients and new matters for currently supported clients:
    • mapping of related clients,
    • special rates and credits verification
    • other agreed matter set up
  • Delivery and update of Key Billing Information guides to all parties involved
  • Communication with internal and external stakeholders regarding status of the billing process, prices and discounts.
  • Analysis of key clients’ requirements related to invoicing and implementing them in the offices.

    About You
  • Process experience in finance space in multinational organization (preferred in O2C/Key Clients Billing and Reporting process)
  • The ability to focus on detail and follow-through on commitments, great reporting and data analysis skills
  • Excellent interpersonal and communication skills, both written and verbal (English). Second language will be an asset (German, French, Russian)
  • Able to prioritize based on vision and strategic goals and multi-task particularly when working under pressure and to tight deadlines
  • Resourceful and demonstrate strong problem solving skills (“growth mindset”), with the ability to make judgment calls in an experienced and professional manner
  • Demonstrated the ability to effectively coordinate and work with cross-functional and international work teams, organizational and planning skills (meetings , calls , workshops)
  • Hardworking and enthusiastic approach to work; professional in outlook, attitude and appearance
  • Experience in working with internal and external clients , excellent customer service focus
  • Knowledge of the Elite accounts system and E -billing systems will be an advantage
  • Confident using MS Office (Word, Excel, Power Point, etc.)

What we can offer

Dentons is always looking to invest in the highest-quality talent, recognizing that our success is built on the diverse and unique strengths of each of the members of our Firm. Our team of business services professionals play a significant role in the success of Dentons, and we recruit Talent into a wide variety of areas. Here, we look for focused, flexible individuals from a variety of backgrounds who are team players. Previous experience within the legal sector is not essential. We want to give everyone the opportunity to develop his or her potential fully and, therefore, provide support, training and encouragement to members of teams at all levels.

To Apply

If you are interested in this role, please submit your CV in English. If you would like to ask any specific questions beforehand, please contact Katarzyna at

Please ensure when applying for this role that you are legally eligible to work/live in your preferred location. Visa sponsorship or relocation costs will not be provided.

We take Diversity & Inclusion seriously as a result would like to request that you submit your CV/resume for any opportunities at Dentons Europe without a photo. Our screening process is conducted blindly.

About us

Dentons is the world's largest law firm, delivering quality and value to clients around the globe. Dentons is a leader on the Acritas Global Elite Brand Index, a BTI Client Service 30 Award winner and recognized by prominent business and legal publications for its innovations in client service, including founding Nextlaw Labs and the Nextlaw Global Referral Network. Dentons' polycentric approach and world-class talent challenge the status quo to advance client interests in the communities in which we live and work.

About Dentons

Dentons is always looking to invest in the highest-quality talent, recognizing that our success is built on the diverse and unique strengths of each of the members of our Firm.With over 10,000 lawyers, the Firm is uniquely positioned to leverage our global platform and deliver sophisticate...

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