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National Account Manager

  • Umbra
  • Full time
  • United States
  • 27/05/2021

Job title: National Account Manager

Location: North-Central, USA

Employment: Full-Time Employment

Department: Sales

Reports To: VP, Global Sales

Is this you?

Are you a top sales performer with a solid track record selling branded and private label product lines?

Are you passionate about growing revenue by developing and managing Mass Omni-Retailer Accounts and building strong customer relationships?

This sales career opportunity is a home-based role ideally suited to candidates in the North Central USA with frequent travel across North America, including to Global Headquarters in Toronto, Canada. Successful candidates will be available to travel 40% of the time and possess valid travel documentation. Interested? Read on!

Here’s what makes you successful at Umbra…

  • Entrepreneurial Spirit
  • Can-Do Attitude
  • Curiosity
  • Street Smarts
  • Team Player Mentality

What you’ll do to be successful in this role…

Drive Sales and Revenue selling branded and private label product lines following brand guidelines; follow up on sales leads, and identify and develop new business opportunities in the marketplace, including product, channel and account leads; meet and exceed monthly sales goals and metrics; develop sales reports and budgets and monitor monthly reports to analyze sales and POS transactions.

Develop Strong Customer Relationships at the buyer and management level ensuring high-profile meetings are scheduled regularly; provide product information and special quotes on pricing and margins to customer accounts; promote customer visits to our headquarters, global tradeshows and China factory.

Build Effective Internal Relationships with Marketing, Category Management, Finance and Operations; stay current on the competitive retail market, sales reporting, quality concerns, imitations in the market, home fashion trends and communicate internally to business partners; lead by example and motivate other sales and internal sales support personnel.

Promote Future Business Development including coordinate and attend tradeshows, meetings and related sales promotional events; assist in the development of new integrated marketing strategies to raise brand awareness and enhance Umbra’s market position.


What you’ll bring…

  • Strong Business Development Skills: Successful track record selling branded and private label product lines with strong customer relations and negotiating skills; solid business acumen with proven analytical, problem solving and retail financial skills; mature analytical and evidence-based decision-making style with indisputable integrity as well as credibility and demonstrated ability to influence and motivate others.
  • Technical Skills: Strong knowledge of Excel, Power Point and reporting tools is required; SAP knowledge is an asset. Manage the eCommerce business strategy specific to key accounts. Provides strategic thought leadership to the broader organization for bricks and mortar, digital and E-Commerce topics.
  • Self-Motivated with a Results Orientation: Resilient with demonstrated ability to aggressively exceed sales targets, grow sales and revenue, persevere and handle objections; independent thinker with the ability to self-direct and self-motivate in a high-pressured environment
  • Professional Communication and Presentation Skills: Enthusiastic and customer-centric with polished professional presentation and well-developed English communication and interpersonal skills
  • Excellent Time Management and Organization Skills: Demonstrated sense of urgency and ability to prioritize and execute within time and budget constraints; strong work ethic and adaptive with proven ability to maintain a positive attitude while managing multiple priorities
  • Suggested Education: Equivalent of a university/college degree in Business Administration
  • Preferred Experience: 5-7 years’ experience in sales, account management, business development or a related environment managing multiple accounts. Experience with major North American CPG retailers and ecommerce sales is highly desirable along with a passion for design, home fashion and contemporary trends


Here’s how we reward success…

Umbra is a place where innovative minds thrive on its fast pace and make things happen. We value our unique work space, our global mindset and our distinct design-centric culture.

We offer all permanent full-time associates competitive base compensation and incentive plans, group benefit coverage and 401k matching programs, as well as more exciting things like flexible work arrangements, continuous learning opportunities, a generous employee product discount, recognition galore and global career opportunities. Overall, a fab place to work and build a career!

We’re Umbra… A leading global design company, inspired and driven to perform

We share a vision of creating original, modern, casual and affordable design for every room in the home. We are a privately owned, Canadian company with 40 years of industry experience. Led by one of our founders, our designs can be found in over 120 countries across five continents. Our global success is attributed to our entrepreneurial nature and a desire to push ourselves, and each other, beyond our limits.

No phone calls or agencies please.

About Umbra

Here at Umbra, we never sit still. As a global housewares brand, we are constantly on the move when it comes to innovation and designing great products for households across the world. Our Passion and drive span all the way from our in-house design studio to marketing, finance and everywhere in b...

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