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Pricing Coordinator

  • Zencargo
  • Full time
  • United Kingdom
  • 09/07/2021

About Zencargo

Zencargo is the Digital Freight Forwarder with a vision of a world with smarter trade.

Our revolutionary digital platform collects and centralises crucial shipping data for end to end operations, allowing teams to get real time visibility into the progress of their shipments, and empowering Business Leaders to make better, faster and more informed decisions.The result? Strategies implemented in seconds that improve the efficiency of their supply chains, and another step towards making global trade more efficient, reducing costs and emissions along the way, making life easier for everyone involved in supply chain logistics.

Since launching the business in 2017, co-founders Alex Hersham and Richard Fattal have successfully grown the business and now work with some of Europe’s fastest growing businesses. Having recently raised our Series B funding, we're in a rapid growth phase, with the team expected to grow to over 300 people across the UK, Europe, Hong Kong and the US. As a result, we're looking to grow our team even more, and are looking for outcome oriented, data driven, collaborative and innovative individuals to join us and make a huge impact in an industry that's long overdue change. If that sounds like you, then we'd love you to come on the journey with us.

The role

As a Pricing Coordinator at Zencargo you will be part of a dynamic team responsible for helping grow our business through quotations won via our digital platform and customer tariffs. Working closely with our Commercial, Procurement, Customer Success Ops teams and our partners and using your knowledge of the market you will provide competitive prices and service options for all modes of transport.

You will contribute to and manage Zencargo pricing policies and processes to support our Pricing strategy and growth objectives.


  • Managing quotations from new and existing customers, providing prompt and competitive rate quotations for all modes of transport.
  • Meet key KPIs for quoting to win business and fast response times.
  • Assess and decide pricing and margin needed to win business.
  • Collaborate with Zencargo’s Commercial,Procurement,Customer Success & Ops teams and our network partners.
  • Timely updating of customer tariffs and offerings to the Customer Success and Operations teams.
  • Ensure service provider rates and terms are updated and maintained in our rate management systems and tools within required time frames.
  • Develop positive relationships with customers, through great service,and negotiate with them when required to do so.
  • Support Zencargo’s pricing activities and policies across the business i.e. global tenders, RFQ’s and providing guidance on internal selling rates for sales team
  • Undertaking any other duties which may be requested by your line manager, for which training and/or an explanation has been provided and understood


  • Experience in the forwarding industry or pricing experience with an Air or Ocean Carrier, or LCL service provider.
  • Good organisational skills, ability to prioritize and work to deadlines.
  • Strong interpersonal and communication skills.
  • Ability to build relationships with stakeholders.
  • Team player
  • Proficient with Google sheets,Microsoft Excel.


  • Fair salary and a pension scheme
  • Internationally diverse, sociable, dynamic team with a clear vision and strategy
  • 25 days holiday a year plus bank holidays
  • We offer flexible working, including parent-friendly working hours, flexible hours, working from home days. We value output over face time. You’re free to work however you work best..
  • £500 annual self-development budget for conferences and trainings - learning is important to us
  • Enhanced maternity and paternity packages.
  • Fast paced environment with lots of room for creative freedom
  • Once in a lifetime opportunity to change one of the biggest industries in the world
  • Regular company socials.
  • Weekly Yoga and discounts at local gyms
  • Cycle to work scheme
  • Nursery salary saving

Our team

Founded in 2017, there are now over 150 of us. Our team comes from all walks of life, and we welcome diverse voices and views to help us solve problems in the industry in a fresh way. Our Operational and Commercial teams are experts in logistics, freight forwarding and growing a business and our Product and Engineering team have experience in international B2B marketplaces, disruptive communication platforms, running product development agencies and financial products.

Our founding team have wide ranging experience in the shipping and logistics industry, financial services, machine learning and online platform business. They came together to launch Zencargo in 2017 and since then have overseen rapid growth scaling a team across Europe, working with fast-growing businesses - we work with 30% of the fastest-growing e-commerce companies in the UK - as well as enterprise customers.

A fair chance

Every role in the Zencargo team is open to applications from all sections of society. We believe in the superpowers and potential of everyone, regardless of race, religion or belief, ethnic origin, different physical ability, family structure, socio-economics, age, nationality or citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other difference that makes you, you. More than just encouraging your application, we're committed to conscious inclusion that (we hope and intend) cultivates an environment of belonging. We open our doors to those who share these motivations.

About Zencargo

Whilst shipping goods by sea, air & truck is a complex trillion dollar industry, you might be surprised to know that many of the processes that could be simplified with technology are currently done over the phone, by fax and email or even jotted down on scraps of paper....

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