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Product Manager

  • UserZoom
  • Full time
  • United States
  • 14/07/2021

UserZoom is the leading platform for Usability Testing & User Experience Analytics. We focus on quantitative and qualitative research solutions to help UX/CX, Product Managers and Marketing professionals test and measure all aspects of web and mobile properties.

As our product manager, you'll play a strategic role in our product team, responsible for a heightened focus on how our sourcing products are built and how we bring offerings to the market. You'll look after planning and execution throughout the Product Development Lifecycle, including gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, product offering manager, sales, marketing and support to ensure revenue, retention, and customer satisfaction goals are met. Importantly, you'll ensure that our product supports the company’s overall strategy and goals.

Enhancing and distinguishing our products within the UX Research, usability testing, and UX insights space is key to our success and you'll be developing specific plans and activities for the UserZoom platform and supporting products that conitue this. Working with product UX research, you will gather market research data to identify optimal buyers and users, monitor competitive activity and identify customer needs. You will also help establish pricing strategies.


Here's the experience we'd like to see:

  • You'll have experience working in a Product Manager / Associate Product Manager / Product Owner role within in a SaaS environment showing success at defining and launching excellent products
  • You'll be comfortable in a market-facing role (e.g. advocating for customers, delivering presentations to customers and prospects, conducting competitor analysis and market research)
  • If you have any experience in or knowledge of the UX Research / Sourcing industry, please highlight it - it will be a great advantage!
  • You'll be a great communicator, comfortable speaking to large audiences as well as working one-to-one with colleagues and stakeholders


Here are some of the benefits you can enjoy as part of the UserZoom family:

  • 15 PTO days per year, on accrual basis
  • 10 Paid Holidays & up to two 2 Floating Holidays (dependent on hire date)
  • Your birthday off!
  • 401k, with match
  • Stock Options
  • Health Benefits: Medical, Dental and Vision
    • Medical: UZ pays 90% for employees
    • Dental UZ pays 100% for employees
    • Vision: UZ pays 100% for employees
    • Up to 75% for dependents
  • Flexible Spending Account
  • Health Savings Account
  • Commuter Benefits
  • Basic Life Insurance
  • Long- Term Disability
  • Short- Term Disability

We seek insight from all people

At UserZoom, we're all about recognising the insights that different people bring to our company - it's what makes us so successful. We know the value and innovation a diverse group of people can create and that's why building a diverse team is a priority for us, regardless of age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, and perspective.

We're on a continuous journey to improve how we recognise & evaluate each person's skills and how each individual can enhance our culture & values. We are committed to being consistent in how we shortlist, assess, hire, onboard, reward and promote based on merit.

About UserZoom

UserZoom’s combination of software, services, and participant sourcing capabilities empower the best brands around the world to get the user experience insights they need to create great experiences. Our all-in-one solution enables any enterprise business to scale their UX research independentl...

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