Sales Development Representative (US)

Who are we?

Hi! We are Ravelin! We're a fraud detection company using advanced machine learning and network analysis technology to solve big problems. Our goal is to make online transactions safer and help our clients feel confident serving their customers.

And we have fun in the meantime! We are a friendly bunch and pride ourselves in having a strong culture and adhering to our values of empathy, ambition, unity and integrity. We really value work/life balance and we embrace a flat hierarchy structure company-wide. Join us and you’ll learn fast about cutting-edge tech and work with some of the brightest and nicest people around - check out our Glassdoor reviews.

If this sounds like your cup of tea, we would love to hear from you! For more information check out our blog to see if you would like to help us prevent crime and protect the world's biggest online businesses.

The Role

We are currently looking for a Sales Development Representative to join our Sales team in the US. Your role will involve creating a positive first impression with our prospects and customers by providing them with "world-class" experience from first contact. You will complete initial introduction and qualification of potential sales opportunities through targeted direct outreach for approval and assignment to the appropriate Sales Representatives. You maintain a sense of urgency and rapid response cadence in following up on all inbound inquiries and marketing campaigns. You are a strong performer and set the bar high. The ideal candidate will be based in Dallas/Fort Worth.

Responsibilities

• Conduct high level conversations with senior executives in customer & prospect accounts
• Contact 30+ prospects daily via phone, email, and other various forms of outreach.
• Qualify pre-opportunities by identifying Budget, Authority, Need, and Timeframe.
• Generate pipeline through marketing programs and coordinate meetings with Regional Sales Reps.
• Research and build new and existing accounts (i.e. adding contacts, sending emails, strategic calling)

Requirements

• 2-4 years of experience in a professional environment (experience on phone or public speaking preferred)
• High ethical and moral standards and great at nourishing relationships
• Excellent written/verbal communication skills and interpersonal skills
• Ability to multi-task, prioritize, and manage time effectively in a fast-paced, dynamic environment
• Previous experience developing leads through targeted direct outreach and marketing campaigns
• Strong problem-solving skills
• High energy and positive attitude
• Ability to meet and exceed achievable targets
• Motivation, drive and a self-starting attitude
• CRM or Salesforce.com experience a plus
• Articulate and excellent follow up skills
• Strong desire to move up in other sales functions

Benefits

• Competitive compensation package

• Comprehensive Benefits, including Healthcare and 401k
• 20 days holiday
• Flexible Working Hours
• Remote volunteer opportunities and monthly company charity donations
• Individual learning and development allowance of $1,000/year
• Fortnightly team lunches with different people from across the company (currently via video chat!)
• Virtual quarterly company socials
• Virtual yoga twice per week as well as weekly board game and movie nights