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Senior Product Manager (PropTech, SaaS)

  • BuildingLink
  • Full time
  • United States
  • 16/02/2021

Who We Are

BuildingLink simplifies and elevates modern working and living in residential communities with inspired solutions, pioneering technology, and dedicated service. We are a rapidly growing SaaS company, providing a robust, cross-platform suite of products, serving 5,000+ properties and a growing customer base of over two million residents across the globe. We pride ourselves on excellence and delivering meaningful products of the highest standards that translate to measurable impact on the properties we work with.

What BuildingLink Can Offer You

BuildingLink is a privately-owned and operated B2B SaaS company with the curiosity, energy, and entrepreneurial spirit of a startup! At BuildingLink, you’re more than just an employee, we literally adopt you and tell everyone you’re our really cool cousin. Just kidding… sort of, but here’s what we offer:

  • Dough: Competitive Salary
  • Life & Work Balance: Paid Parental Leave, Bereavement Leave
  • R&R: Flexible PTO, Birthday Holiday, Summer Fridays, Work Anniversary Travel Bonus
  • Health is Wealth: Medical, Dental, & Vision benefits, Company sponsored HRA, Gym Reimbursement, Healthcare Concierge Service
  • Planning for the Future: 401k with 4% matching
  • An Awesome Culture: Company Events, Holiday Parties, Friendly Office Competitions
  • Lifelong Learning: Professional Development Opportunities (like, limitless)
  • Other Things: Job Stability, Commuter Benefits

Aside from our countless benefits and perks, we believe in providing a safe, inclusive, and professional work environment that offers qualities we hold dear: autonomy, flexibility, career growth, promotion, and ongoing performance recognition. We value the uniqueness of every individual and want our people to bring their authentic selves to work. Most importantly, we put employee well-being and happiness above all else. If this sounds like the right place for you, please read on!

What We’re Looking For

We are looking for a proactive self-starter to join our team as a Senior Product Manager. The Senior PM will be an expert in modern product best practices from discovery and research with a focus on outcomes over outputs to delivery in an agile environment. The ideal candidate will have both a lean mindset and a growth mindset. They will be savvy in their approach to data, testing, and experimentation and they will strive to learn continuously, recognizing failure as a necessary learning point on the path to success. The Senior PM will be comfortable in ambiguity, as they will be embarking upon generative and evaluative research to determine the best new product opportunity for BuildingLink to pursue toward a goal of diversifying our revenue streams. They will then be responsible for the entire product lifecycle of the opportunity we decide to pursue.

Key Responsibilities

  • Evaluate the value, feasibility, and viability of various new product opportunities in order to recommend a path forward to BuildingLink leadership.
  • Develop a holistic product vision, strategy, and roadmap for the selected opportunity, focusing on initial product-market fit and how to iterate toward supporting a viable market size.
  • Bring a research, customer-first, and data-informed approach to your product work, setting success metrics to further the business strategy
  • Continuously address areas of highest risk and ambiguity by engaging with customers and internal stakeholders, experimenting, testing, and iterating.
  • Lead an agile squad to execute on work that is of the highest value to the business, avoiding scope creep and development for the sake of staying busy
  • Collaborate closely with design and engineering in all phases of work.


  • 5+ years of experience in a SaaS product management role including building a new product and bringing it to market.
  • Adeptness at articulating problems, and pulling back to explain why solving a given problem is right for the business.
  • Ability to pull together a strong business case for a new product or feature using data, customer feedback, and business signals.
  • Demonstrated understanding of the system around your products and the impacts and outcomes your work will have on the rest of the company, technology, and design.
  • Fluency in writing user stories and acceptance criteria that are intuitive and easy to follow. Experience running agile squads is a must.
  • Ability to explain complex business processes to a variety of audiences, from internal engineering to external customers, in addition to exemplary communication, presentation and collaboration skills.
  • A natural propensity to guide and mentor others, ready to model product management skills and tactics for other PM’s on the team.
  • Living near NYC, or willing to relocate, preferred.

Nice-to-Have Experience

  • Experience designing and implementing partner integrations.
  • Prior experience in real estate technology and property management.
  • Familiarity with accounting practices and financial compliance, and confidence in working with related tools.
  • Work experience across AP, AR, GL, compliance, and financial reporting packages.
  • Work experience on payments products.


About Us

BuildingLink is an industry leading property management technology used by over 5,000 high-rise residential communities globally. As an industry pioneer and leading innovator, our solutions, service, and people have made us one of the most recognized and respected technology providers among property managers and staff, condo/coop boards, and landlords. Our roadmap is packed with new and exciting initiatives to help buildings run even better. Resident lifestyle, voice assistant with our Amazon Alexa Skill; Ledger for simplified property management accounting, more platform integrations, and IoT sensor solutions to target and solve buildings’ operational headaches are just a few of the key initiatives we have in the pipeline. So, if you’re looking to work for a dynamic and successful company that cares deeply for both its customers and employees, please apply!

Check out our website to learn more!

Please note: In response to COVID-19, we’ve made the decision to work remotely until at least mid-2021. (Don’t worry, we’re still maintaining our awesome, positive, and supportive culture while remote!) Towards the end of the year, we will reassess the return to the office, and hope to have the Senior Product Manager join us on-site when they feel comfortable doing so. We are also open to remote work for candidates outside of NYC.

BuildingLink is an equal opportunity employer to all persons regardless of age, color, national origin, citizenship status, disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other protected class by federal, state or local law.

About BuildingLink

BuildingLink is the gold standard and most widely used technology solution for residential property management in the world. We pride ourselves on being a fast-growing, innovative, and pioneering company that provides the highest-level of customer service – consistently exceeding the expectatio...

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