Solution Engineer, Europe

ViSenze is one of the fastest growing A.I. start-ups and a recognised market leader in the development and implementation of visual recognition technology in retail. To help us build upon our success, we are seeking a highly technical, energetic and innovative Solution Engineer for our Dublin, Ireland (Europe) operations. Using ViSenze’s proprietary technology, the Solution Engineer will be creating and presenting proof of ViSenze’s cutting-edge technology on our customers' platforms. As a client-facing technical expert, the Solution Engineer is the primary point of contact for all technical issues related to our solutions.

The ideal candidate will have strong technical aptitude with the ability to rapidly learn new technologies and take advantage of new concepts, embody a consultative and analytical approach with a focus on building partnerships internally and externally, and last but not least, thrive working in a fast-paced environment.

The position reports to the Solutions Manager and will work in close conjunction with multiple stakeholders across ViSenze.

Responsibilities

• As a client facing product expert, you deeply understand ViSenze's solutions and underlying implementation to successfully support the spectrum of technical requirements across the client life cycle.
• As the pre-sales technical expert, you will work very closely with the Sales and Account Managers in closing strategic customer deals, by understanding requirements from potential customers and translating them into solution design.
• You will build on the solution design and program working demos during the pre-sales phase that can showcase ViSenze technology in a positive light.
• You will also build custom SDKs, Scripts, Plugins, Extensions that will help the customer integrate ViSenze technology.
• As a client advocate, you will manage the technical relationship and effectively represent client needs internally as it related to product features, requirements and faults. You will also identify up-selling opportunities and engage the client closely.
• As a technical consultant for ViSenze solutions, you will guide our customers through best practices in integrating our APIs and SDKs.

Requirements

• Bachelor’s Degree (or commensurate training) in Computer Science/Engineering/Information Systems or related disciplines.
• Minimum 5 years experience as a technical consultant or in a customer-facing technical role engaging senior customer stakeholders.
• Excellent communication skills including experience speaking to technical and business audiences, good at bridging and aligning business requirements and technical solutions.
• Flair in addressing and developing innovative solutions to meet clients’ business challenges and requirements
• Deep understanding of mobile and web technology stacks (HTTP, HTML, JavaScript, JSON, XML, Restful API).
• Programming experience with Python/Javascript/iOS/Android.
• Experience in implementing Cloud-based SaaS solutions for clients.
• Familiarity with A.I. and Deep Learning concepts and methodologies is a plus.
• Willingness to travel

About ViSenze

ViSenze powers visual commerce at scale with deep learning and computer vision. Used by the world's biggest retailers like Uniqlo and ASOS, ViSenze simplifies the way shoppers search and discover products; converting images into engagement opportunities, and making content shoppable. Today, ViSenze is acknowledged amongst top global AI startups by Interbrand, CognitionX, CBInsights, A100, VentureBeat, Datamation, eMarketer, and Forrester. The company has raised over USD34 million in funding to date from marquee investors including Rakuten.

Ranked as top 10 tech companies in 2019 by Glassdoor in Singapore and an award winner of The Best Tech Company to Work For 2019, ViSenze offers a rare opportunity to join a thriving, fast-paced, multi-cultural environment and be part of a truly exciting journey of a pioneering A.I. company.

Visenze is also one of the founding AWS Global Retail Competency partners.