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Swedish Customer Support - Tobacco industry - Relo

  • speakit
  • Full time
  • Greece
  • 22/07/2021

The worldwide leader of the tobacco industry collaborates with a well known multinational company! Following the release of an innovative smokeless cigarette device, our client has been trusted to provide the ultimate customer care experience.

We are now looking for the next ones to join their strong Swedish team! Responsibilities include educating users on how to use & take care of their devices, as well as providing assistance for new purchases.

Duties:

  • Identify and assess customers’ needs to achieve satisfaction
  • Provide accurate, valid and complete information by using the right methods/tools
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
  • Requirements

    he role of the Swedish Customer Support requires:

    • Near native level of Swedish
    • Advanced knowledge of English
    • Good communication skills
    • Customer care experience
    • Basic computer skills & MS Office

    Benefits

    The benefits of the Swedish Customer Support are:

    • Competitive salary (gross salary 1300 - 1500€)
    • 14 salaries per year
    • Monthly bonuses
    • Free gym
    • Training courses
    • First-class ongoing training and development
    • Career development opportunities
    • You will join a multinational market leading call center company
    • Work in a vibrant and energetic office with a real team focus
    • Multicultural and modern working environment
    • Onsite canteen and casual dress code
    • Employee relations team to assist you with integrating to the Greek lifestyle & culture
    • Relocation support (flight ticket to Greece, 2-week hotel accommodation, assistance finding an apartment, assistance with the Greek authorities paperwork) in case you reside outside of Greece

    Only CVs in English will be reviewed.

    About speakit

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